Mail Merge Demystified
Part I: Using Your Own Address List for Letters
Kim Murdock,
Pagrovia Technology
Mail Merge is a powerful and dynamic feature in Word
XP and 2003. In fact, it’s so dynamic that it can be a little overwhelming,
and might even keep you from using it. But read on! Mail Merge is a major
saver of time and effort, and I promise it will pay off for you.
We’ll start with a basic task – a straightforward,
one-page form letter to 3 different people. Here’s what we’re going to do:
- Create a sample form letter.
- Create a sample table of names and addresses. We’re going to
emulate working with the kind of address list a lot of us already have. We
could use a Word wizard to do this, but I’d rather keep it simple.
- Associate the address list with the form letter.
- Insert merge fields into the form letter.
- Merge and print the letters.
Step 1 – Create the sample form letter.

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- Create a letter however you normally do it.
- Let’s type “XX” as placeholders to mark the locations
where merged information will go – at the address block and
salutation.
- Save it as “My Form Letter.doc” in your My Documents
folder.
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Step 2 – Create a sample
address table.
You can skip this step if you already have your names
and addresses saved in a table, but it must have headings like the ones
below.
- Create a new blank document and insert a two-row, four-column
table.
- Add headings to each of the columns so the table looks like this:
- Now type information into each of the cells like this:
- Continue adding information until you have three recipients.
- Save it as “My Form Data.doc” in your My Documents folder.
Step 3
– Associate the address list with letter.
- With the letter on your screen, click Tools > Letters and
Mailings > Mail Merge on the menu.

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- The Mail Merge Task Pane appears to the right of your
letter.
- “Letters” is selected by default, so move to the next
step by clicking the “Next” link at the bottom of the task pane.
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- Again, we’re just going to use the default setting to
use the current document as our form letter.
- Click the “Next” link at the bottom of the Task Pane.
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- “Use an existing list” is selected by default, but we
need to identify our address list, so click the “Browse…” link in
the middle of the task pane.
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- The Select Data Source dialog box will open.
- Click the “Up One Level” button that I’ve circled in
red. This will display the My Documents folder.
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- Select the address file we created previously, and
click the Open button.
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- Word displays your data in a dialog box. There are a
number of options here… and we’re going to ignore them all.
- Click OK to associate this data source with your
letter.
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- The Task Pane now shows the path to the data. We have
succeeded in associating our list with our letter!
- Click “Next” at the bottom of the Task Pane.
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Step 4
– Insert merge fields into the letter.

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- Since we created our own custom address table, we’ll
insert custom fields into the letter.
- Move to the XX in your letter where the first field
will go.
- Delete the XX and leave your cursor there.
- Click on “More items…” to display the Insert Merge
Field dialog box.
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- Click the Full_Name field in the list, then click
Insert. The Full_Name field is inserted into the document.
- Click Close.
- In the document, press the Enter key to insert a Hard
Return.
- Repeat these steps to insert the Position and Address
fields immediately under the Full_Name field.
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- Move your cursor to the XX in the salutation line, and
delete it.
- Insert the Salutation field.
- When you’re done, your document should look like the
fields at left.
- Save your document.
- Click the “Next” link at the bottom of the Task Pane.
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Step 5
– Merge the letters.

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- Click on the right and left arrow buttons on the Task
Pane to preview the letters with the information inserted into them.
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- Notice that Word closes up missing info for you; a
person with no Position will not have a blank line in their address.
- Click the “Next” link at the bottom of the Task Pane.
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- If you click “Print” your finished letters will not
be saved. The only way to save them is to click “Edit individual
letters…”. This creates a single document containing all the
letters.
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- Word will ask you one last question – which records
should it merge? Leave “All” selected and click OK.
- Scroll through your new document and admire your
handiwork.
- When you’re done, you can close the Task Pane.
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Final Comments
Once you get the hang of it, you can do some pretty
amazing things with Mail Merge. You can insert fields that will print one
thing if something is true and a different thing if it’s false. You can
merge with different sources, including Excel, Access or Outlook. We’ll
take a look at some of those possibilities next time.
©2007 Kim Murdock
Kim Murdock is President of Pagrovia Technology, the home of
Appkickers productivity tools. Kim has been working with
legal technology for more than 25 years and has been making Word
and WordPerfect easier to use for the last 20. For more
information, call 831.224.2800 or visit
appkickers.com.